Presenting the Best in Entertainment

757-333-0921 » 4500 HOLLAND OFFICE PARK, VIRGINIA BEACH, VA 23452

 

Application

TitleBox Office Manager

Location: Portsmouth, VA & Virginia Beach, VA

Job TypeFull-time

Hourly RateSalary plus benefits

If Interested: Email resume and cover letter to info@imgoingevents.com

Responsibilities:

  • Oversee all box office staff and activities for Atlantic Union Bank Pavilion (AUB) and Beach Events(BE)
  • Build events in various ticketing systems for AUB and BE
  • Communicate with artists management regarding ticketing needs for all events
  • Manage Ticket inventory on a daily basis to ensure greatest revenue opportunities for IMGoing
  • Issue Daily Ticket counts
  • Hire and manage all ticket staff for AUB and BE including training and scheduling
  • Manage hours and schedule of event staff to properly execute all aspects of ticketing or registrations for events
  • Continue to identify and create ways to support the efforts of IMGoing through flexible ticketing and registration strategies
  • Fill in-house ticket orders
  • Manage ticket locations for Sponsors, Box seats, Season Seats and Special Events
  •  Manage ticket distribution for Sponsor, Box and season tickets
  • Work with Marketing department on show announce and on-sale communications
  • Manage and oversee lawn chair rentals and event upgrades on show days at AUB
  • Collect available analytics and create after action ticketing reports for marketing department and management
  • Organize and distribute after show reporting to Finance department
  • Organize and distribute daily ticket sales reports for Finance department
  • Assist with maintain and manage budgets associated with Ticket sales for IMGoing
  • Provide any and all necessary documentation to the Finance department and adhere to all stated policy and procedures with execution of the budget.
  • Attend any city meetings to represent IMG Ticketing efforts across all programs
  • Answer or traffic all customer service inquiries for Atlantic Union Bank Pavilion and Beach Events
  • Participate in any necessary weekly meetings

Qualifications
  • Customer service-oriented personality 
  • Exceptional organizational skills and attention to detail 
  • Must be able to manage and execute multiple projects simultaneously 
  • Time Management Skills- ability to successfully manage multiple tasks in various stages of planning at the same time and to prioritize work to achieve maximum productivity
  • Communication Skills- ability to communicate with a variety of personalities across a multitude of departments and in a professional and appropriate manner. 
  • Ability to complete timely response to emails, voicemails, and requests and follow through to multiple simultaneous requests. 
  • Computer/ technology skills- high-level computer literacy, proficient in excel, word, pages, powerpoint, keynote, Microsoft Suite, Google Suite in Adobe Creative Suite, preferred
  • Previous box office experience highly desirable (Ticketmaster system preferred) 
  • Ability to work nights and weekends for events, as well as daytime hours for selling tickets

 

Title: Box Office Sales Associate 

 

Location: Portsmouth, VA & Virginia Beach 

 

Job Type: Part-time, 10-20 hours per week

Hourly Rate: $12.00

 

Contact if interested: info@imgoingevents.com 

 

Responsibilities 

  • Assist in all aspects of the ticket-buying process
  • Assisting customers at the Atlantic Union Bank Pavilion and other venues 
  • Ticket sales during open hours to include, printing, mailing and emailing tickets to buyers
  • Helping customers pick up will-call tickets on day of show 
  • Answering questions in-person and over the phone from customers 
 
Qualifications
  • Customer service-oriented personality 
  • Exceptional organizational skills and attention to detail 
  • Must be able to manage and execute multiple projects simultaneously 
  • Time Management Skills- ability to successfully manage multiple tasks in various stages of planning at the same time and to prioritize work to achieve maximum productivity
  • Communication Skills- ability to communicate with a variety of personalities across a multitude of departments and in a professional and appropriate manner. 
  • Ability to complete timely response to emails, voicemails, and requests and follow through to multiple simultaneous requests. 
  • Computer/ technology skills- high-level computer literacy, proficient in excel, word, pages, powerpoint, keynote, Microsoft Suite, Google Suite in Adobe Creative Suite, preferred
  • Previous box office experience highly desirable (Ticketmaster system preferred) 
  • Ability to work nights and weekends for events, as well as daytime hours for selling tickets
 

Beach Events Operations Intern

 

Title: Beach Events Event Operations Intern

 

Location: Virginia Beach, VA

 

Job Type: Part-time, internship

 

Internship Compensation: $9.50/hour

 

Schedule: 10-25 hours per week, including nights and weekends

 

Who are we?

IMGoing is a full-service, independent entertainment company providing first-class live experiences, as well as being an innovative leader in the production, booking, and marketing of live entertainment venues and events. From festivals and concerts to all types of special events, IMGoing has been creating premier event experiences for three decades.

 

Who are you?

Would you like to work in the live entertainment industry, do you like throwing parties, do you care about the guest’s experience, are you hard-working, a team player,  plus you like figuring out effective solutions to event challenges. At IMGoing, we embrace these qualities. If this sounds like you, please apply!

 

The Role:

This Event Operations Internship will be responsible for a variety of tasks associated with event operations of the 2021 Beach Events program. 

 

Responsibilities:

Reporting to the Program Managers, this event operations intern will be responsible for organizing and helping to execute events within the beach events 2021 program.  Tasks will be assigned based on skill set and the immediate needs of the event.

 

Qualifications:

1-3 years of experience in customer service roles or other relevant experience

Must love being and working outdoors at the beach

Must be flexible is assigned responsibilities

Strong attention to detail

Ability to multi-task and communicate effectively with different levels of the organization

Proficient in Microsoft Suite & Google Suite


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